Privacy Policy

Last Updated: June 2026

Accessibility Solutions Kent ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or contact us regarding our services.

Who We Are

Accessibility Solutions Kent provides specialist support and advice relating to communication, assistive technology, computer access, accessible gaming and environmental control solutions.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Accessibility Solutions Kent
Website: www.askaccessibility.co.uk
Email: info@askaccessibility.co.uk
Telephone: 07862 638 958

Information We Collect

We may collect and process the following information:

Your name
Email address
Telephone number
Information you provide when contacting us
Information relating to your enquiry or support needs
Website usage information collected through cookies and analytics tools

We only collect information that is necessary to respond to enquiries and provide our services.

How We Use Your Information

We may use your information to:

Respond to your enquiries
Provide information about our services
Arrange appointments or consultations
Deliver support and training services
Improve our website and services
Meet legal and regulatory requirements

We will only use your information where we have a lawful basis to do so under UK data protection legislation.

Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

Consent
Contract
Legitimate interests
Legal obligation
Sharing Your Information

We do not sell, rent or trade your personal information.

We may share information with trusted service providers where necessary to operate our business, such as website hosting, email services or accounting providers.

Information may also be disclosed where required by law.

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

Data Retention

We will only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including any legal, regulatory or accounting requirements.

Your Rights

Under UK data protection law, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict processing of your information
Object to processing in certain circumstances
Request transfer of your information where applicable

To exercise any of these rights, please contact us using the details above.

Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can control or disable cookies through your browser settings.

Further details regarding cookies may be provided through a separate Cookie Policy.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Complaints

If you are unhappy with how your personal information has been handled, you have the right to complain to the UK Information Commissioner's Office (ICO).

Website: www.ico.org.uk